Once you've placed your order, it usually takes 3 to 5 days to process it for delivery. The product isis formulated upon request.You will receive a notification when your order has shipped.
Standard shipping time for the countries covered by our delivery partners is presented below. You can find them when choosing a delivery method before confirming your order:
- United-States: 4-7 days 4.99 flat rate and Free for orders over 45
- Canada 7.99 flat rate and Free for orders over 50
- Australia 14.99
- New Zealand 14.99
- Japan 14.99
- United Kingdom 9.99
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.
Refunds, returns, and exchanges
We accept returns up to 30 days after purchase if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
You can read more about our Refund Policy here.
If you have any further questions, please don't hesitate to contact us.